Terms & Conditions
Welcome to Mezab e Rehmat PVT.LTD. By accessing or using our website and services, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before making any bookings or using our services.
General Terms
These terms and conditions apply to all bookings made through Mezab e Rehmat PVT.LTD.
By booking an Umrah package with us, you agree to these terms and conditions.
We reserve the right to modify these terms at any time. Any changes will be effective immediately upon posting on our website.
Booking and Payment
All bookings are subject to availability and are not confirmed until full payment is received.
Prices listed on our website are subject to change without prior notice. However, once a booking is confirmed, the price is guaranteed.
Payment can be made via [List Payment Methods].
In case of a price increase due to factors beyond our control (e.g., exchange rates, airline surcharges), we will inform you as soon as possible. You may either accept the increase or cancel your booking for a full refund.
Cancellations and Refunds
Cancellations must be made in writing and are subject to the following conditions:
- Cancellations made 15 days before departure will receive a full refund.
- Cancellations made 15days before departure will receive a [percentage] refund.
- Cancellations made 15 days or less before departure are non-refundable.
No refunds will be given for unused portions of the package.
If we cancel your Umrah package for any reason, you will receive a full refund or an alternative package of equal value.
Cancellations and Refunds
It is your responsibility to ensure that all necessary travel documents (e.g., passport, visa) are valid and in order before your departure.
We will assist with the visa application process, but we are not responsible for visa rejections or delays.
Any costs associated with obtaining or renewing travel documents are your responsibility.
Health and Safety
You are responsible for ensuring that you are physically fit and healthy to undertake the pilgrimage.
We strongly recommend that you consult your doctor before booking if you have any health concerns.
We are not liable for any illness, injury, or medical condition that occurs during your pilgrimage.
Accommodation and Services
The standard of accommodation provided will be as described in your selected package.
We do our best to ensure that all services are provided as described, but we are not responsible for any changes or interruptions caused by third-party providers.
Any complaints regarding accommodation or services must be reported immediately to our on-site representative.
Force Majeure
We are not liable for any failure to perform our obligations under these terms due to events beyond our control, including but not limited to natural disasters, acts of terrorism, pandemics, or government restrictions.
Liability
Our liability is limited to the total amount paid for the Umrah package.
We are not responsible for any indirect, incidental, or consequential damages arising from your pilgrimage.
Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Pakistan.
Any disputes arising from these terms will be subject to the exclusive jurisdiction of the courts in Pakistan Lahore.
Contact Us
If you have any questions or concerns about these terms, please contact us at:
- Email: info@mezaberehmat.com
- MUHAMMAD AHMAD ( CEO)
0333-9444680
0300-4808001 - ADNAN IRFAN (GERNAL MANAGER )
0312-8456789
0304-8456789 - FARRUKH MAHMOOD ( MANAGER HAJJ )
0322-5555455
0322-4755344